![]() ![]() Users are advised to install this KB OR its replacement to resolve the mouse pointer issue.Īfter HDX 3D Pro VDA is upgraded from Windows 10 v1803 to v1809, the policy "Use hardware encoding for video codec" is not in effect and Hardware Encoding is disabled. Users on the LTSR version(version 4.9) of Receiver are advised to upgrade to Citrix Receiver or its replacement that avoids the cursor scaling issue.Monochrome custom cursors created via CreateCursor() can be distorted on multi-monitor setups with mixed DPI in Windows 10. The mouse cursor is distorted or may disappear at times when a published application or VDA is launched in full screen on multi-monitor setup with high DPI/Resolution. Users on the LTSR version(version 4.9) of Receiver are advised to upgrade to Citrix Receiver or its replacement that avoids the cursor scaling issue.Users on Current Release of Citrix Receiver (version 4.8) are advised to upgrade to Citrix Receiver 4.11 or its replacement that avoids the cursor scaling issue.Monochrome custom cursors created via CreateCursor() in a non-DPI aware application do not scale correctly with Windows 10 v1703 and later versions. Custom cursors created via CreateInconIndirect() in a non-DPI aware application do not scale correctly in all versions of Windows 10. The mouse cursor could appear smaller within a session when using display with high DPI/Resolution
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